tk1771's Privacy Policy

1 Introduction and Scope of Policy

tk1771 is a trusted online casino and sports betting platform operated for users in Bangladesh. We place the highest importance on our users' privacy and are committed to keeping their personal information secure.

This Privacy Policy applies to tk1771's website, mobile platform, and all related services. By using our services, you will be considered to have consented to the terms of this policy. This policy has been established to maintain transparency regarding our responsibility to protect your information.

If you have any questions after reading this policy, please contact our 24/7 live chat support or reach us at [email protected].

2 What Information We Collect

tk1771 collects certain personal information to operate our services properly, verify identity, and provide you with the best experience. The details of information collected are described below:

2.1 Identity and Contact Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Current and permanent address
• National ID card or passport number (for KYC verification)

2.2 Account and Financial Information

• Username and encrypted password
• Transaction details via bKash, Nagad, Rocket, or bank transfer
• Deposit and withdrawal history
• Records of bonus and promotion usage

2.3 Technical Information

• IP address and device information (model, operating system)
• Browser type and version
• Cookies and session data
• Login timestamps and account activity logs

2.4 Gaming Activity Information

• Game history and bet amounts
• Win and loss records
• Session duration and gaming patterns

3 How We Collect Information

We collect information in several ways:

3.1 Directly From You

You provide information yourself during account registration, identity verification (KYC), deposit and withdrawal requests, and when contacting us via live chat or email.

3.2 Automatically

When you use our platform, our system automatically collects technical information such as IP address, device information, browser data, and cookies. This information helps us improve our service quality and prevent fraud.

3.3 From Third Parties

We may use approved third-party services for identity verification or payment processing. Information received in this way is also governed by this privacy policy in the same manner.

4 Purpose of Using Information

tk1771 uses collected information for the following legitimate purposes:

• Account Management: Completing the registration process, verifying login, and keeping accounts secure.
• Identity Verification (KYC): Confirming the user's age and identity. Our platform is for users aged 21 and above only.
• Financial Transaction Processing: Safely carrying out deposits, withdrawals, and bonus payments.
• Customer Support: Resolving your issues and complaints promptly.
• Fraud and Suspicious Activity Prevention: Ensuring account security and preventing illegal activity.
• Responsible Gaming Support: Monitoring gaming habits and providing assistance when needed.
• Service Improvement: Continuously improving platform performance and user experience.
• Legal Compliance: Adhering to applicable laws and regulations.

5 Sharing Information with Third Parties

tk1771 never sells, rents, or transfers your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical support. They may only access information necessary to perform specific services and are contractually bound to comply with our privacy standards.

5.2 Legal Obligations

If we are required to provide information as part of a court order, government directive, or legal process, we will be obligated to do so in accordance with applicable law. In such circumstances, we will provide only the minimum information necessary.

5.3 Business Transfer

In the event of a business merger or acquisition, user information may be transferred to the new entity. Users will be notified in advance in such cases, and the new entity will also be required to follow this privacy policy or an equivalent policy.

6 Information Security Measures

tk1771 uses industry-standard security technology to keep your personal and financial information secure:

• SSL Encryption: All data sent and received on our platform is protected by SSL (Secure Socket Layer) encryption, which prevents unauthorized access during data transmission.
• Two-Factor Authentication (2FA): Two-factor verification is available for added security at login.
• Data Encryption: Passwords and sensitive payment information are stored using strong encryption algorithms.
• Access Control: Only authorized personnel have limited access to the information they need.
• Regular Security Audits: Regular security reviews are conducted to identify and address potential vulnerabilities.
• Fraud Detection System: Automated systems remain active to detect unusual transactions and suspicious activity.

Please note that no one can guarantee complete security on the internet. We take every precaution, but we also ask that you keep your account password confidential.

7 Cookies Policy

tk1771 uses cookies to improve our platform's performance and personalize your experience.

7.1 Types of Cookies

• Essential Cookies: Required for the platform's basic functionality. Used to maintain login sessions, verify security, and remember preferences.
• Functional Cookies: To remember your language preferences, account settings, and gaming preferences.
• Analytics Cookies: To collect site usage statistics for service improvement. This information is generally anonymous.

7.2 Managing Cookies

You can disable cookies through your browser settings. Please note, however, that disabling certain cookies may limit some features of the platform.

8 Information Retention Period

tk1771 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Active Accounts: Information is retained for as long as your account remains active.
• Inactive Accounts: Information for accounts that have been inactive for an extended period may be deleted or anonymized in accordance with our internal policy.
• Financial Transaction Records: Retained for a specific period as required by law.
• Legal Claim Information: Relevant information is retained during any ongoing dispute or legal proceedings.

9 Your Rights

As a tk1771 user, you have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: If any of your information is incorrect or incomplete, you may request a correction.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted, subject to legal obligations.
• Right to Restrict Processing: In certain cases, you may request that the processing of your information be restricted.
• Right to Data Portability: You may request to receive information relating to you in a structured format.
• Right to Object: You may object to the processing of your information for specific purposes.

To exercise these rights, contact us at [email protected] or through live chat. We will process your request as quickly as possible.

10 Protection of Minors

tk1771 is a responsible platform. Our services are for users aged 21 and above only. We do not intentionally collect information from any minor.

We verify age at registration and confirm the user's age during the identity verification (KYC) process. If we become aware that a minor's information has been collected by mistake, we will immediately close that account and delete the relevant information.

If parents believe their minor child has registered on our platform, please contact us immediately.

11 Third-Party Links and Services

Our platform may contain elements related to payment gateways and game providers (such as Pragmatic Play, Spribe, JILI, PG Soft). These third parties have their own privacy policies and tk1771 is not responsible for their data practices.

Payment service providers (bKash, Nagad, Rocket) follow their own security standards. When you transact through these services, those organizations' privacy policies will also apply to you.

12 Policy Changes

tk1771 reserves the right to update or change this privacy policy at any time as needed. When changes are made:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent to the registered email address.
• Continued use of the platform after changes will indicate that you have agreed to the new policy.

It is therefore recommended that you review this page periodically.

13 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us through any of the channels below. Our support team is available 24 hours a day, 7 days a week.

When sending a specific data protection request (to access, correct, or delete information), please write "Privacy Request" in the subject line. Send your message from the email address associated with your account for verification purposes.